Frequently Asked Questions
Everything you need to know about learning with Deftix Atelier.
Most beginner courses span 8 weeks; advanced tracks run 12–16 weeks with weekly live sessions and self-paced modules.
A reliable machine is recommended. We provide rental options for the first four weeks if you prefer to test models first.
No prior experience is required for entry-level tracks. Intermediate and advanced cohorts require a short placement quiz.
All lessons are hybrid: live cohorts every Tuesday and Thursday plus full video libraries available 24/7.
Yes. Every student who completes a track receives a signed digital certificate and an optional printed version shipped globally.
You may withdraw within the first 14 days for a full refund. After that, pro-rated refunds are available upon request.
Yes. Groups of three or more receive 15% off. Corporate teams and schools are eligible for larger rates.
Private sessions can be booked at 90-minute blocks. Availability is shown inside your student dashboard after enrollment.
We accept all major credit cards, PayPal, and bank transfers for orders above $650.